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CommentBox
- Features a feedback system that allows website guests to post comments from a mobile phone. Comments are forwarded via email and stored online.
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Customer First
- Awarding body for "Putting the Customer First", which is the National Standard for Customer Service. Includes assessment details plus case studies and list of approved consultants.
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Institute of Customer Service
- Professional body for customer service whose main purpose is to lead performance and professionalism in customer service.
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Performance in People
- Improving customer experiences with mystery shopper programmes, training and business coaching courses, research surveys and audits. With case studies and become a mystery shopper pages.
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