- Acoustic Safety Programme
- Public-private health and safety initiative which aims to protect call centre workers from acoustic and hearing problems. Includes an employee support and advice line, plus FAQ.
- Bright UK Ltd
- Providing benchmarking and consultancy services to call centres and customer contact centres.
- Call Centre Europe
- Offers subscription information and feature archive for this trade magazine.
- Call Centre Expo
- Outlines the visitor facilities and exhibitors for this annual customer contact conference, held at the NEC in Birmingham.
- Call Centre Focus
- Provides subscription information for this monthly call centre industry magazine, plus a forum, articles and job listings.
- Call Centre Helper
- Online magazine for call centre professionals, featuring news, opinion, articles, Q&A and a resource directory.
- Call Centre Management Association
- Professional organisation for all those involved in call centre management; features news, event information and details of membership.
- Customer Contact Association
- Represents call and contact centres within the UK market. Includes FAQ, research information and details of events, networking opportunities and award schemes.
- Professional Planning Forum
- Independent industry body, promoting best practice and professionalism in contact centre planning. Offers information on training plus case studies, resources and industry news.
- TouchStar
- Offering predictive dialling, power dialling and inbound call centre technology. Contains full product details and testimonials.
- Your Office & PA
- Offers a professional telephone and call answering service in the UK.
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