Provides reviews that inform consumers about the quality of a variety of products.

Provides information on misleading or scam charity bag collections.

Provides advice to Ofcom to ensure that the interests of consumers, including small businesses, are central to regulatory decisions. Includes research position papers and analysis of the main issues in consumer communications.

• What We Do
• Publications

Offering active forums for discussion of all consumer issues.

Funded by Trading Standards Scotland; provides advice to both consumers and businesses across the UK on delivery law and consumer protections.

Provides advice on how to save money through energy conservation with tips for buying household appliances.

Technology buying guide for consumers with product reviews and price comparisons.

Provides in-depth reviews of DVD players, LCD screens and other entertainment hardware.

Forum offering support, discussion and advice on consumer issues.

The direct marketing industry offers consumers the facility to opt out of receiving direct mail (including specific baby-related mail), unwanted telephone sales calls, and unsolicited faxes.

Runs a variety of opt out/privacy schemes, including one for blocking nuisance phone calls. Explains how the system works and provides sign up forms.

Offers quotes and matches customers with local tradesmen and for ideal home services in the UK.

Provides a way of opting out of receiving unwanted mail and sales calls by registering with various marketing opt-out lists.

Presents a guide to consumer rights, offering simple advice on everyday problems.

National awards for customer service based purely on customer nominations. Includes a live feed of latest nominations, news of winners, information on how to nominate and information for companies on the benefits of being involved.