ShipMyCar

Outstanding Service !!!!!
Josh was incredible who went above and beyond to help.
Thank you.

SMC and especially Josh gave me great service by just answering all questions I needed answered politely, competently and in all good time to take to make a good and especially informed decision for my car import.
This really is A-Class Service. Highly recommended.

I recently had the pleasure of working with ShipMyCar and couldn’t be happier with their service. Despite my absence for extended periods due to personal reasons, they managed the entire import process with remarkable efficiency. The team was consistently responsive, addressing any questions or concerns promptly. Their helpfulness shone through at every stage, offering clear guidance and support. For anyone looking to import a vehicle smoothly and without stress, I highly recommend ShipMyCar.

Excellent service, so fast and efficient , highly recommend

Shout out to Mathew for helping me with my Mustang wiring fault. Long story short I spent quite a few hours fault finding a dead turn signal on my Mustang, he spotted the short circuit preventing it from working (reversed connector to door mirror repeater) effectively putting the SJB into FET ptotect mode. DTCs cleared, connector issue addressed, all working.

We imported Toyota Rav4 Hybrid from NZ. Car arrived in the UK July 2023, we didn't receive it until January 2024. We had to chase after every steps and begged to hear back from them. We also had to make communications with third parties as shipmycar proved to be inefficient and slow despite us having to pay for their service. They didn't seem to have the knowledge about importing hybrids from NZ and did not disclose this to us upon receiving our deposit. They kept blaming the DVSA, so we ended up putting a complaint to DVSA, of which proved Shipmycar has been lying to us the whole time to cover up their mess. We didn't bother putting a bad review on until today, as we now have been billed a huge amount of vehicle tax for this year due to having it registered as petrol car instead of hybrid. We are still spending a significant amount of our own time to resolve their mistakes with DVLA. I DO NOT RECOMMEND.

Was a very long and stressful situation for us. We didn't know what we got ourselves into when purchasing a Jersey cat S car (thinking that being Jersey won't be hard to get it registered). Ship my car helped us with the procedure. It wasn't easy for either of us.. plenty month of chasing DVLA resubmitting our case to them and so on. By far I can tell I would have gave up long time ago but Ship My Car really tried their best and today we had the confirmation that the car has a Reg No. We are very happy and although sometimes you, as a customer, think it's the company's fault.. in fact it's the DVLA who's holding things back and giving you a hard time.
So I would like to thank you for all of your time and patience waste with my case. We appreciate
Thanks

My 1978 Toyota FJ45 truck was imported from Australia and cleared customs October 3rd 2023. There has been zero progress in over 6 months despite numerous phone calls and e-mails to Shipmycar. There hasn’t even been an inspection report.

Simple question: when will I get my truck?

Had to chase every step of way took ages then after paying full quoted price at start they invoiced a further fee at end , not very transparent

It would be hard to imagine a more thankless job than importing cars into the UK. Not only are you at the mercy of the Carriers, but you are stuck being the end user of your own Forwarding services and unable to take advantage of fluctuating rates the way many regular forwarders do with their customers.

The paperwork and hurdles to import a car and get it registered with the DVLA are beyond understanding and certainly far beyond most peoples patience level. ShipMyCar just gets on with the job and slog their way thru it - better guys than me.

You may get frustrated with DVLA delays etc. but in the end these guys deliver at a fair price. They have integrity which says an awful lot for the industry they are in and they have a passion for cars which means they care.

I would absolutely recommend them.