Gateshead Lawnmower Centre

A family company that knows what they're talking about and loves what they do. The service is superb and the prices are fair. I wouldn't go anywhere else to buy or service mowers or Stihl garden tools.

Bought a new lawn mower using the online system on the Saturday arrived on the Monday between 18H00 & 19H00 as promised. The lawn mower was delivered fully assembled including fuel and oil and instruction how to use and maintain by the delivery man, most helpful. Excellent service.

Ordered drive belt for a Mountfield sit on lawnmower, part in stock and picked up on click and collect within 24 hours although only skeleton staff due to Covid 19 restrictions.....excellent service.

Ordered a scarifier in the morning and it was ready to collect that afternoon. When I went to collect it , it was all made up and ready to use. Great service. You don't get that with Amazon!

The staff at GLC are extremely helpful and professional. A great service with great advice and reminds me of the type of service which is harder to find these days. Top marks from me.

I bought a petrol mower, very speedy service, delivered the next day, fully assembled, oil and petrol, ready to go. I would definitely recommend these guys and I will be buying from them again soon.

Rubbish customer service.
Ordered a replacement blade and bolt for my lawn mower. They sent the blade but no bolt(s). I queried it with an email straight away and instead of an apology and bolts dispatched, I received an email saying the bolts I had ordered were the wrong ones and I was welcome to exchange them for the correct ones. I sent a further email repeating that I did not have any bolts to exchange. GLC seem not to want to help in this matter so I have been forced to escalate it to PayPal for a refund for the missing bolts.
I would give these merchants a wide berth.

Called last night around 17:00 for a replacement part, the person I spoke to was extremely helpful and assisting me in finding the serial number for the correct part.
It arrived this morning, fitted and all fine.
What an absolutely fantastic service. If only all shopping experiences were like this.
Thank you so much

Helpful service. My sixteen year old mower now has a new body thanks to their excellent spares department. Many thanks again.

I use the mail order online system for spares and products I need for the service of my heavily used lawnmower. Orders are correct, well packed and arrive on time. Great service, thank you.