Story of Home

Very good advises and very professional. Thanks Again!

Re: Very good advises and ver ... Story of Home replied on Tuesday, December 14th 2021

Dear Max, thank you for your 5 star google review, it is very much appreciated. We hope we can help you move again in the future. Best wishes, Story of Home

Stuart and Matthew genuinely wanted deliver a special experience. And, they did. They held my hand throughout the process, remained friendly yet professional. They definitely aren't your usual agents. Thank you.

Re: Stuart and Matthew genuin ... Story of Home replied on Saturday, November 27th 2021

Dear Zeehan, thank you for taking time to write a 5 star google review. We work really hard to provide the very best customer experience and service, and we are delighted to hear that we achieved this for you. We wish you all the best in your new home, and if we can help in the future please do get in touch, best wishes, Stuart and Mathew Story of Home

I've spent an extended period of time (multiple years) home-hunting in London, and Mathew from Story of Home was by far the most knowledgeable and informative real estate agent I worked with (across three countries). Not only did he know every detail about the properties we saw together, but the reports he produced for me thereafter (without me requesting them), and the analytics included in them, were second-to-none. I really believe the reports produced by Mathew and Story of Home have all the information every potential buyer wants to have but cannot fine, and therefore does miracles towards putting a difficult decision (what home to purchase) in a broader market context. Mathew went above and beyond for me and differentiated himself way beyond the crowd, and for whatever real estate needs I have in London (and maybe beyond) in the future I will be returning to Mathew.

Re: I've spent an extended pe ... Story of Home replied on Monday, October 18th 2021

Dear George, Thank you for taking the time to leave such a positive 5 star google review. Mathew works extremely hard to provide the very best service and he was delighted to read your comments. If we can be of assistance again in the future please do let us know. Best wishes Story of Home

Stuart and his colleagues at Story of Home were a pleasure to deal with. Professional, forthright and communicative, I would not hesitate to deal with them again in future.

Re: Stuart and his colleagues ... Story of Home replied on Tuesday, September 28th 2021

Dear Alex, thank you for the kind 5 star google review, it was a pleasure to deal with you also, we look forward to collaborating with you again in the future. Best wishes, Stuart Story of Home Estate Agents

Really responsive and professional. Would strongly recommend as buyer or seller.

Re: Really responsive and pro ... Story of Home replied on Wednesday, June 2nd 2021

Dear Roland, Thank you for leaving a 5 star google review. It has been a pleasure to help you find your new home, we look forward to working with you again in the future. Kind regards, Story of Home

Story of Home is a hugely impressive service that has delivered exceptional results for me in a very short space of time despite the tough property market. Stuart and Mathew are clearly very experienced property professionals and both have consistently impressed on every level since I first contacted them with a view to selling my property.
My property was beautifully photographed and then marketed superbly to attract some very strong interest. Their invaluable initial appraisal and overview led to some very high quality offers that proved they were spot on with their initial advice and demonstrated that they understood the market better than their competitors . Everything to do with my property sale was available for me to see on their very impressive web portal which showed my property details and an overview and all the offers I had received .
Stuart and Mathew are very likable and approachable people with a rare personal touch that allows them to be constantly available to offer great advice or help at each stage . When I asked for a quick completion they took everything in their stride and performed brilliantly smoothing out kinks and bumps with all parties so we completed in a superbly quick time .
I cannot recommend Story of Home highly enough as Stuart and Mathew have delivered on every level for me ....Story of Home is an exceptionally polished personal service.
Thank You both very much .

Re: Story of Home is a hugely ... Story of Home replied on Sunday, April 4th 2021

Dear Jamie. We strive to deliver a 5* service to our customers and clients, and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Mathew & Stuart

I've recently completed the sale of a property being sold by Story of Home. From the outset the communication from Stuart was constant and helpful. He worked hard to negotiate a deal that both myself and the vendor were happy with and, when potential issues arose, he was quick to suggest ways in which we could overcome them. A proper estate agency which actually works hard to get a sale through rather than just sitting back and waiting for it to happen, as so many do these days. From sale agreed to completion is less than 3 weeks; the fastest timescale in which I have ever purchased a property by a distance.

Re: I've recently completed t ... Story of Home replied on Sunday, April 4th 2021

Dear Stuart, thank you for taking the time to leave us such a positive review, it is great to read that we achieved our goal and delivered a 5 star service. We would be delighted to try and beat that timescale/record when you come to sell in the future. Best wishes, Stuart & Mathew Story of Home

Stuart has been an incredible partner all the way through the buying process. Even though he worked for the sellers, he was generous with time for my questions, advice on the big and little things and always had guidance from the greater years of experience in the industry. Most of all, he is a lovely gentleman who really delivers on the mantra of the business: helping you buy a home, not just a house. Five stars!!!

Re: Stuart has been an incred ... Story of Home replied on Tuesday, March 9th 2021

Dear Alison, we appreciate your kind words and your 5 star review. Stuart works extremely hard to ensure all our customers recieve the very best customer service, and he was very pleased to read your 5 star review. We wish you all the best settling in to your new home and hope we work with you again in the future. Kind regards Mathew & Stuart Story of Home

Mat and Stu were always available when needed and great to work with from start to finish. The sale of my property was a very smooth process and they guided me through each step. Would 100% use them again.

Re: Mat and Stu were always a ... Story of Home replied on Thursday, February 25th 2021

Dear Rhia, Thank you for leaving a 5 star google review. It has been a pleasure working with you on the sale of your Hackney apartment, we look forward to working with you again in the future. Kind regards Story of Home

I was recommended Stuart by a friend, for the sale of my property and it's the best decision I've ever made! Everything about the way he communicates, to how he manages client relationships is spot on and a refreshing experience after the usual agents who do not put that extra quality of service in. If you want to buy/sell your properly definitely check story of home out. Couldn't recommend them enough ??

Re: I was recommended Stuart ... Story of Home replied on Thursday, January 21st 2021

Dear Nadia, Thank you for taking the time to provide such lovely comments about you experience with Story of Home St Johns Wood. We aim to provide five star service to all our customers, so we are extremely pleased to hear we were able to deliver this for you. We would be delighted to assist you again in the future. Best wishes Story of Home