About Wallace Print - Large Format Digital Printers
From our humble beginnings in the 80's as a father and son partnership, screen printing out of the late Mervyn Wallace's shed, Wallace Print has grown to become on the of the UK's leading large format digital printers.
Partnering the UK's leading print management companies, design agencies, marketing teams, Government, retail and blue chip clients.
Wallace Print have built their reputation on reliability, customer service and being innovative, always at the cutting edge of new products.
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- Digital Printer
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Hours of Operation
Wallace Print - Large Format Digital Printers ReviewsLEAVE REVIEW FOR BUSINESS
Called Monday and left details, was promised a call or email which never came , used a chat window and explained today (Thursday) what my requirements were and emailed over a file
Got back online chat as I had heard nothing by 5pm spoke to a guy who asked me all the stuff I'd already sent over twice n then said , sorry we can't help you when I questioned why I was not getting responses
Uber poor communication start to end and can't even do a simple print job as requested
Shame I wasted 4 days hoping they'd be useful
Wouldn't waste your time
Supersize print n Vinyl revolution both replied with full quotes within 1 hour
Re your reply . A bit harsh you say! I appreciate the reply , sadly tho it only serves to illustrate your lack of customer care, not that you have any , of youd taken time to read my review as opposed to simply relying to the one star rating , your rely may we'll have been different and you may actually have grasped the real reason I have 1 star
Not as you suggest because you could not help me , but because you took four days and four contacts from me chasing for you to impart this vital information to me , had you at any point been proactive or helpful, I would have reflected that in my star rating
Out of interest how many would you expect someone you couldn't help and messed about to leave ? 2 just to be polite ? I got nothing from your company , all you did was waste my time
Hope this helps you out a bit
It was all going well until I had my printing wrong, which was their fault, and I found out not long before the deadline so I was panicking. The Wallace printing people helped me print it again for free but still it was stressful, because obviously I wasn't expecting this.
Then the new delivery took ages because the delivery company didn't deliver it properly without giving me any notices, it said they left delivery cards, but obviously that's not true because I have a concierge so that the guy should come through the concierge to my door or my letterbox and there was nothing there and that took 1 week to get the thing actually delivered.
What upsets me the most is that I sent a complaint to Wallace printing and they never got back to me.
I know they are not the delivery service but I paid for that specific service through Wallace printing which I think they should be responsible for this sort of customer care.
I have dealt with a number of print companies in the past but none which offer such a wide variety of products at very competitive prices along with an awesome service, would highly recommend using these guys for all you printing requirements.
We needed some very urgent Roller Banners, a Pop Up and some Flags for an exhibition, Wallace couldn't of helped out more, the exhibition was the best we had ever put on! One very happy customer :-)
We recently used Wallace Print to produce window graphics for one of our Estate Agency offices. This was the first time that we had used them and we were really pleased with the service and the quality of the the work provided. They printed our designs and installed the graphics impeccably. They were a pleasure to work with and the turnaround time was excellent. We highly recommend their services.
After visiting several printing and graphic design companies only to be told what I wanted couldn't be done, I was referred to Wallace Print... They knew exactly what I needed to achieve for my customer. They produced an excellent re print from wallpaper for my customer's bespoke splash back... Needless to say my customer was very happy with the result !
I can highly recommend Wallace Print and will only be using them again !!
Great work lads !!!
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