FFD is a premier online supplier of commercial refrigeration within the UK. Based in the heart of Leicestershire, we're in a prime location for nationwide service. With over 10 years of experience within the industry, we freely offer impartial, expert advice along with a dedicated customer service team on hand to help with any queries you may have. Here at FFD, we supply a broad range of leading brands, with products to suit all scales of business and budget, all at competitive prices to provide you the best possible deals
FFD Commercial Refrigeration offers a wide range of products for the foodservice, catering and hospitality industry. Our range includes bottle coolers, display fridges, chest freezers, serve over counters, preparation counters, multidecks, ice cream refrigeration, ice machines, cold rooms, wine coolers, display freezers, catering and storage freezers, blast chillers and freezers, chocolate/cake displays, medical refrigeration, cellar cooling & keg coolers and drinks dispensers. We also have a selection of specialist refrigeration from A-Z brands.
Based on 60 Reviews
Add ReviewFridge didn't arrive on the day. No call or email to let us know of the delay so we waited there for the fridges to come. Our stock went off and they don't provide any compensation. Really unimpressed and with so many other suppliers online I wouldn't choose this one againReport
I have been dealing with Fridge Freezer Direct since 2011 - they're a great team that provide excellent customer service with knowledgeable and friendly staff, they're a great company to deal with.Report
Had great experience ordering from FFD. I was able to speak to a human being on the phone, who was very helpful and offered plenty of guidance to direct me to the right product to suit my needs. They arranged delivery and maintained contact all the way through the prices. Friendly and knowledgeable staff and helpful delivery guys meant that it was actually a pleasure using them!Report
Very satisfied with the speed of delivery and customer service.Report
Well done. will recommend you to our friends.
Reuben W opted not to leave a text review of FFD Commercial RefrigerationReport
Had a brilliant service from FFD, right from the chat app pn the website, through to ordering, requesting a pro-forma right through to delivery. FFD were in contact every step of the way. Friendly helpful staff and delivery guys, a pleasure doing business!Report
I recently bought a glass wash machine from FFD which wasn't big enough for several branded pint glasses I have. Had to pay ~£250 'restocking fee' and transport costs for the pleasure of then buying a more expensive machine from them which started leaking after only two weeks. I sent pictures and video of the leak and when an engineer arrived he fixed it by refitting a part I'd been advised by FFD to remove to investigate. The engineer then tested the machine and it was fine so I'm now being invoiced for £115 because he said there was no leak! I've had no response to my email explaining this, just another invoice!Report
P.S. response from FFD says I told them I fitted the machine myself. I didn't say this because I didn't fit it myself. I had a plumber on site anyway so he put it in!
Failed to deliver products on time, promised a call back and then didn't. Will not accept responsibility for manufacturer or transport failures however are happy to take your money. In this day and age with the amount of suppliers out there I would not recommend FFD.Report
i like itReport
SL World opted not to leave a text review of FFD Commercial RefrigerationReport
FFD Commercial Refrigeration is an industry-leading supplier of commercial refrigeration and catering equipment for businesses in the foodservice, catering and hospitality sectors. With over 20 years of experience in the field, our team of experts are dedicated to providing superior customer service and comprehensive support for all our customers. We offer a price-matching service on all our products, as well as leasing options to help spread the cost. We also provide free delivery on all orders and have 1000s of 5* reviews from satisfied customers.