Advises how to complain about BBC programmes, how the complaints are handled and reports of their findings.
Aims to provide a single point for UK consumers to complain, sending their feedback to companies and thereby helping companies to better manage their feedback.
Financial Ombudsman Service
Provides the forms and necessary information for complaining about your bank, insurance company or finance firm.
The Furniture Ombudsman
Aims to inspire consumer confidence by improving the standard and service offered by retailers, manufacturers and other companies in the furniture and home improvement industries; with information about membership and benefits, and resources for consumers.
The Housing Ombudsman Service
Examines complaints about "registered" housing providers, including housing associations and other landlords, managers, and agents. Includes advice and resources on making a complaint, a guide for landlords, and contacts.
How's My Ltd
Established in 1995 with the launch of the "How's My Driving?" scheme to promote safe and courteous driving; includes details of additional current schemes covering the hospitality sector, organisations, and washrooms.
An independent ombudsman scheme to deal with complaints by consumers about legal services in England and Wales. Provides a comprehensive guide to its role and services.
Dedicated to maintaining high standards across new car sales, service and repair, and vehicle warranties; includes codes, consumer resources, and details of how to complain and their resolution service.
Natwest Bank Fraud
Reports on the allegedly fraudulent, illegal, and unethical practices of the Royal Bank of Scotland and the Natwest Bank.
Provides independent dispute resolution for the communications, energy, property and copyright licensing sectors in England; provides a guide for consumers and participating companies.
Investigates complaints about how pension schemes are run from the general public, trustees or managers, and participating employers.
The Property Ombudsman
An independent service for buyers, sellers, tenants and landlords of property in the UK who may have a complaint about an Estate Agent; describes their service and how to use it, with a list of participating firms.
The Removals Industry Ombudsman Scheme
An independent service to resolve disputes between removal companies and their clients. Includes a guide to the scheme, member firms and a complaint form.