FFD Commercial Refrigeration

Helpful experienced staff. Items received when they said it would.
Would recommend.

McCauley with FFD was super helpful throughout the whole purchase process. He was definitely 5 stars. 4 stars is because his company doesn't offer delivery to the final installation place.

Highly recommended. I purchased a bottler cooler from them (they seemed to be one of the only few that actually had any stock of this particular model) for a great price, which was promptly delivered. What actually impressed me was their aftersales service. The cooler developed an annoying rattle/buzz soon after it was switched on. A couple of emails to their customer service department and a service engineer was sent the very same day to change the compressor unit.

I've had very bad experiences in the past with aftersales service from companies from whom I've bought over the internet, but this was very much the exception. Good, old-fashioned service, with no lengthy process to follow in order to resolve the issue.

Much appreciated and keep up the good work!

Jennifer Morris opted not to leave a text review of FFD Commercial Refrigeration

Great service - The team really helped and even after purchase went above and beyond in support.

Strongly recommend FFD! I bought a fridge from here and recieved great customer service and great value for money. They are very easy to communicate with and even if you have an appliance breakdown they will come and fix it for you in no time! Great company, pleasure buying from them.

We had a desperate situation where my existing cabinets had broken down. Our business has only just re-opened and it was potentially the straw that broke the camels back. Upon calling Fridge Freezer Direct I was met with professionalism and positivity.
It took a little while to find some available units which I now understand was/is down to the current pressures of demand throughout the commercial refrigeration industry but they did secure me 2 new single door chillers and 2 single door freezers to make up for the 2 double door units that are difficult to get hold of at the minute. I am extremely happy and massively impressed with FFD’s response, approach and overall service and attitude. Massive thumbs up and would recommend them to anybody.

One of the best online companies around. Excellent service, reliable delivery and the team are always happy to help.

Couldn't recommend this company enough, love my new bottle cooler. Delivery arrived quicker than I thought and nice product. Very helpful staff who go above and beyond, absolutely exceptional customer service, I will definitely be ordering again, thanks FFD

Great place to shop, nice people to deal with , and good prices and quick delivery, the dest